TRANSPORTATION SOLUTIONS TO BUILD AGILITY INTO YOUR SUPPLY CHAIN
LAST MILE SERVICES ON YOUR TERMS
CUSTOMIZED FINAL MILE SERVICES THAT REFLECT YOUR BRAND’S PROMISE TO YOUR CUSTOMERS
We take the customer experience seriously and see the customer journey through their eyes, not ours. Our last mile and home delivery professional carriers pass stringent background checks, and have the expertise in the hard and soft skills that matter to your business. Our team goes the extra mile for you and your customers.
Service on the front end can reduce issues for the customer on the back end. From simple inspections to full assembly and wrapping before delivery, our pre-delivery services will set you up for success.
- Open and inspect SKUs with historically high damage rates
- Full or partial assembly, inspection, and minor repair of any damage before delivery
- Wrap and prepare items for delivery based on customer specifications
Whether delivery is made outside a location or crosses the threshold of a home, we ensure the item is safe and protected from the elements.
- Item-level scanning to track and confirm unattended delivery
- Ability to deliver without signature or to capture signature as confirmation
- Real-time tracking and progress alerts for the customer
Moving heavy and bulky items is difficult so we take the load off your customers’ shoulders and make sure we place the item in their room of choice.
- Appliances, fitness equipment, mattresses, and more end up in the right room
- Packaging can be left on or removed for the customer – it’s your choice
Product Assembly and Installation Services
We facilitate “some assembly required” so your customer can leave the wrench behind and immediately enjoy their purchase.
- Professional delivery teams assemble and install electronics, appliances, furniture, and fitness equipment
- Product demonstration to ensure your customer can properly and safely operate their product
- Excellent customer service experience that reinforces your brand promise
White Glove Experience
Service and customer experience are differentiators. Our service-oriented culture ensures we have the right people, processes, and technology to delight your customers every day.
- Customized high-touch customer experiences that match your brand promise
- Room-of-choice delivery with complete set-up, installation, and product demonstration as requested
- Haul-away service and reverse logistics
The Cardinal Advantage
People | Processes | Partnerships
Our strength is our people
- Extensive industry knowledge and experience.
- Dedicated to service excellence to deliver on your brand promise.
- Value through professionalism with a commitment to continuous improvement.
Comprehensive and proven processes and tools give control over the delivery experience.
- Item-level scanning and tracking with real-time alerts.
- Proven processes and last-mile experience built over two decades.
- Customized last-mile solutions tailored to fit your business needs.
Reinforcing long-term partnerships with our customers by delivering award-winning service and value
- Dedicated logistics professionals are a direct extension of your transportation team.
- Experienced last mile motor carriers.
- Comprehensive single-source solutions across all modes of service.
INDUSTRIES WE SERVE
Cardinal helps industry leaders with their most difficult transportation challenges. See how our service-oriented people, proven processes, and flexible transportation technology can help yours.
Food & Beverage
Recycling & waste
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