TRANSPORTATION SOLUTIONS TO BUILD AGILITY INTO YOUR SUPPLY CHAIN
LAST MILE SERVICES ON YOUR TERMS
CUSTOMIZED FINAL MILE SERVICES THAT REFLECT YOUR BRAND’S PROMISE TO YOUR CUSTOMERS
We take the customer experience seriously and see the customer journey through their eyes, not ours. Our last mile and home delivery services workforce is staffed with 100% Cardinal employees who pass stringent background checks and are trained in the hard and soft skills that matter to your business.
Service on the front end can reduce issues for the customer on the back end. From simple inspections to full assembly and wrapping before delivery, our pre-delivery services will set you up for success.
- Open and inspect SKUs with historically high damage rates
- Full or partial assembly, inspection, and minor repair of any damage before delivery
- Wrap and prepare items for delivery based on customer specifications
Whether delivery is made outside a location or crosses the threshold of a home, we ensure the item is safe and protected from the elements.
- Item-level scanning to track and confirm unattended delivery
- Ability to deliver without signature or to capture signature as confirmation
- Real-time tracking and progress alerts for the customer
Moving heavy and bulky items is difficult so we take the load off your customers’ shoulders and make sure we place the item in their room of choice.
- Appliances, fitness equipment, mattresses, and more end up in the right room
- Packaging can be left on or removed for the customer – it’s your choice
White Glove Experience
Service and customer experience are differentiators. Our service-oriented culture ensures we have the right people, processes, and technology to delight your customers every day.
- Customized high-touch customer experiences that match your brand promise
- Room-of-choice delivery with complete set-up, installation, and product demonstration as requested
- Haul-away service and reverse logistics
The Cardinal Advantage
People | Processes | Partnerships
Our strength is our people
- Extensive industry knowledge and experience.
- Delivery teams are 100% Cardinal employees.
- Dedicated to service excellence to deliver on your brand promise.
- Value through professionalism with a commitment to continuous improvement.
Comprehensive and proven processes and tools give control over the delivery experience.
- Item-level scanning and tracking with real-time alerts.
- Proven processes and last-mile training programs developed over two decades.
- Customized last-mile solutions tailored to fit your business needs.
Reinforcing long-term partnerships with our customers by delivering award-winning service and value
- Dedicated logistics professionals are a direct extension of your transportation team.
- Complete coverage to continental US, Canada, and Mexico.
- Comprehensive single-source solutions across all modes of service.
INDUSTRIES WE SERVE
Cardinal helps industry leaders with their most difficult transportation challenges. See how our service-oriented people, proven processes, and flexible transportation technology can help yours.
Food & Beverage
Recycling & waste
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