Customer Service

Cardinal Logistics is a trusted name in the transportation and logistics fields.

CUSTOMER SERVICE

Our customers have come to count on us and all of our employees to keep their businesses running and growing exponentially. Our employees are passionate about providing excellent service and share a willingness to go the extra mile. We view ourselves as extensions of our customers’ businesses and we treat those same customers the way we want to be treated. Each piece of our Cardinal operation sets us apart from our competitors.

WHAT TO EXPECT FROM CARDINAL

Cardinal Management

Cardinal’s executive team is accessible and engaged. They have a strong relationship and intimate understanding of the needs of each and every customer we serve.

Cardinal Drivers – Our Most Important Asset

Cardinal continues to successfully execute transportation solutions for customers by hiring only the best operators and drivers who are dedicated to maintaining our customer-focused culture. Cardinal’s success is attributed to the efforts of our professional drivers. Continued recognition by customers and industry-leading organizations is a true testament to the commitment Cardinal employees have to providing excellent customer service each day.

AWARDS WE HAVE EARNED

Women in Trucking Names Cardinal Logistics one of 2021’s “Top Companies for Women to Work For in Transportation”

Concord, NC – October 25, 2021 – Women in Trucking (WIT) has selected Cardinal Logistics as one of its “Top Companies for Women to Work For in Transportation” in 2021. Done in combination with Redefining the Road magazine, this annual award program launched in 2018...

Cardinal Continues to Raise the Bar for Customer Experience in 3PL with Logistics Management Quest for Quality Award

Concord, NC – September 2, 2021 – For more than three decades, the “Quest for Quality” Award has been regarded in the transportation and logistics industry as a key measure of customer satisfaction and performance excellence by Logistics Management. This year,...

Cardinal’s Focus on the Customer Anchors Recognition as an Inbound Logistics 2021 Top 100 3PL Provider

Concord, NC – September 2, 2021 – Each year Inbound Logistics selects the top 100 3PL service providers that offer the most diverse operational capabilities and experience to meet their audience’s unique supply chain and logistics needs. Distilled from 300 companies,...

Transport Topics’ recognizes Cardinal as a Top 10 Dedicated Contract Carrier and Top 25 Logistics Company

Cardinal is recognized as a Top 10 Dedicated Contract Carrier and Top 25 Logistics Company by Transport Topics Cardinal Logistics was recognized as a Top 10 Dedicated Contract Carrier and Top 25 Logistics Companyby Transport Topics. Criteria for the recognition...

The Home Depot Store Delivery Carrier of the Year 2019

Cardinal is named 2019 Store Delivery Carrier of the Year by The Home Depot Cardinal Logistics was recognized as the 2019 Store Delivery Carrier of the Year by The Home Depot, the largest home improvement retailer in the world. This annual award measures The Home...

Cardinal Logistics Named to Food Logistics’ 2019 FL100+ Top Software and Technology Providers

Concord, NC — December 17, 2019 — Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global food supply chain, has named Cardinal Logistics to its 2019 FL100+ Top Software and Technology Providers list. The...

Cardinal honored with Logistics’ Management 36th annual readers’-choice Quest for Quality Award

Concord, NC – August 22, 2019 – Ballots have been cast by readers of Logistics Management (LM) in their annual Quest for Quality awards to identify the transportation providers who deliver excellent service and performance. Cardinal has been recognized in the...

Cardinal ranked in top 10% of all US truck carriers by the EPA

Concord, NC – August 21, 2019 – Each year, the Environmental Protection Agency (EPA) monitors sustainability efforts of shippers, truck carriers, and logistics service providers through their SmartWay Partners program. Cardinal Logistics performed in the top 10...

Cardinal rises to the top as an Inbound Logistics 2019 Top 100 3PL Providers

Concord, NC – August 20, 2019 - Each year Inbound Logistics conducts qualitative research to identify and select the top 3PL providers in the country. Companies selected must offer superior value-added logistics capabilities and services to the market. This year’s Top...

Cardinal receives Food Logistics’ Top 3PL & Cold Storage Provider Award

Concord, NC – August 19, 2019 - Transportation and cold storage providers play a critical role in ensuring an integrated and safe food delivery system, leveraging industry expertise, technologies, TMS, and warehouse management systems. Cardinal Logistics has been...