Uncategorized Archives - Cardinal Logistics

Cardinal Continues to Raise the Bar for Customer Experience in 3PL with Logistics Management Quest for Quality Award

by cardlogadmin | Sep 24, 2021 | Awards, Company News, Uncategorized

Concord, NC – September 2, 2021 – For more than three decades, the “Quest for Quality” Award has been regarded in the transportation and logistics industry as a key measure of customer satisfaction and performance excellence by Logistics Management. This year, Cardinal Logistics ranked second overall for excellence in the Third-Party Logistics category – Value-Add Warehousing & Distribution Solutions.

Cardinal Chairman of the Board, Vin McLoughlin commented, “This award reflects our commitment and dedication to excellence even in the face of a global pandemic. We aim to add value across our customers’ businesses by being a trusted partner dedicated to their success.”

Logistics Management’s (LM) Annual Quest for Quality Awards are the culmination of a six-month research project conducted by Peerless Research Group (PRG). The best of the best among qualified LM readers rate carriers, third-party logistics (3PL) service providers, and now US port operators, are rated strictly on the basis of service quality, making it the only survey of its kind in the market.

“It was impossible to avoid service disruptions over the past year—no matter the mode of transport,” said Michael Levans, group editorial director of Peerless Media, the publisher of LM. “However, this year’s Quest for Quality results show that the logistics sector proved to be extraordinarily effective in spite of these challenges. And shippers and their carrier partners are now using what they learned to lay the groundwork for more resilient, nimble supply chains.”

To read more about the categories and qualifications for Logistics Management Quest for Quality Awards, visit www.logisticsmgmt.com.

About the Quest for Quality Awards

To determine the “best of the best,” LM readers—logistics, transportation and supply chain decision makers—rate carriers, third-party logistics (3PL) service providers and U.S. port operators strictly on the basis of service quality. One of the most notable elements about the Quest for Quality Awards is that it calls these shippers to vote in the genre of services in which they are customers; therefore, they vote for the providers that they believe have best delivered on quality service in specific niches.

This year, LM had 4,187 ballots cast from logistics and supply chain decision makers resulting in 142 transportation and logistics services providers that earned Quest for Quality gold.

Going Big: Cardinal Logistics Expands Heavy Goods Last-Mile Home Delivery Capability with NRX Logistics Acquisition

by cardlogadmin | Jan 20, 2021 | Company News, Uncategorized

CONCORD, NC – Cardinal Logistics Management Corporation, a leading national provider of transportation and logistics solutions, today announced that it has acquired last-mile delivery specialist NRX Logistics.

The deal nearly doubles the number of final-mile deliveries that Cardinal will handle annually – from 550,000 to 1.1 million – and substantially upgrades its delivery proficiency in the furniture, appliance, bedding, and exercise equipment categories.

“This acquisition is part of Cardinal’s growing commitment to serving the last-mile space and providing the marketplace with a full-service delivery alternative for every type of big and bulky product,” said Cardinal Chairman Vin McLoughlin. “In addition to complementing the kinds of heavy goods we already deliver, it significantly expands our ability to perform complex last-mile services like white glove, product assembly, and installation, all of which are must-haves for many online retailers.”

Established in 1989, NRX is best known for making high-quality, high-touch deliveries for leading furniture, appliance, bedding, and fitness retailers in major markets throughout the United States. Prior to the acquisition it reported $35 million in annual revenues.

“All of us at NRX are looking forward to being part of Cardinal. We share a common philosophy of running a business, including making sure that we’re an agile, hands-on, and highly responsive partner for every client we serve, and a commitment to putting every client’s last mile first,” said NRX President Geoff Chasin, who will remain on board along with the rest of the NRX leadership team.

McLoughlin agreed: “We’ve admired NRX’s service record and customer focus for a long time, and believe its capabilities are an ideal fit for both our company and last-mile business. We’re looking forward to combining our two companies’ final-mile capabilities with Cardinal’s national scale to offer shippers a more well-rounded, national residential delivery option.”

About Cardinal

Privately held Cardinal Logistics Management Corporation (a top 10 dedicated carrier and top 25 logistics provider) is a leading third-party logistics provider focused on supplying Dedicated Contract Carriage, Final Mile Delivery, and Transportation Management services to multiple industries across the nation. Cardinal’s logistics and industry experts work directly with clients to optimize their supply chains by developing and implementing customized transportation solutions including specialized equipment and handling, and integrated technology.

For further information, please contact: Amanda Pelfrey, 678/942-3032, apelfrey@cardlog.com

If you are currently an NRX customer, please contact info@cardlog.com with questions or for more information.

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Customer-Centric Continuous Improvement

by cardlogadmin | Feb 4, 2020 | Agriculture, Construction, Food & Beverage, Industry, Insights, Metals, Retail, Uncategorized

Improving your business shouldn’t be an intermittent event. It should happen continually and be guided by key performance indicators to measure the impact across your whole business. A customer-centric continuous improvement process should uncover new and different ways to increase productivity, streamline processes, satisfy your customers, and boost the bottom line.

An effective continuous improvement process should be:

Collaborative – Defining key performance indicators (KPIs) based on YOUR business objectives that have broad impact across operating functions beyond transportation
Real Time – Data and information collected at the speed of YOUR business that guide impactful process and operating improvements
Evergreen – Ongoing and structured review process to critically analyze YOUR transportation operations against KPIs

As a key supply chain partner, Cardinal takes a unique approach to continuous improvement – it’s about YOUR business, not ours.

Some dedicated fleet management companies use efficiency programs to improve their own operation and profitability. What they miss is the opportunity to refine and continually enhance yours. Cardinal’s customer-focused continuous improvement process is all about you and adding value to your bottom line. Learn how Cardinal’s continuous improvement process helped one of our customers save $284,000 per year.

Continuous Improvement the Cardinal Way

Learn how continuous improvement can be used to create value and derive positive outcomes across your business in our latest infographic. You’ll find three mini case studies that showcase how Cardinal used continuous improvement to create value and produce positive business results for our customers.

Learn how we can help your business through continuous improvement the Cardinal way.

Fill out the form to download the infographic

4 questions to ask a transportation management company

by cardlogadmin | Jan 30, 2020 | Insights, Uncategorized

Trucking is about people.

Behind every dollar, every stat, and every decision is a person. We learned a long time ago that trucks and trailers are just one part of the equation, and if you really want to create value, that starts with building a relationship with your most valuable assets…people.

Throughout our decades in the business, we’ve found that there are four unique qualities that a dedicated fleet management company should have in order to bring value and lasting change to your business.

COMPANY CULTURE

A company’s culture mirrors their attitude toward their employees and customers. Employees are motivated to deliver service and value based on what’s expected at all levels of the organization. Here is how Cardinal’s company culture inspires our people to take ownership of delivering great service and approach our customers’ businesses as if they are our own.

PRICING

Many dedicated fleet management companies take a cookie-cutter approach to pricing their services. There’s a price sheet and little customization and minimal ability to reduce your overall costs, improve productivity, or help gain efficiencies. At Cardinal, we see pricing differently. Check out how our unique approach adds value for our customers.

Flawless Implementation

Implementing a good transportation management strategy requires a multi-faceted approach that includes specific expertise, processes, and technologies. Without it, companies will find themselves chasing problems rather than growing the business. Opportunity costs and inefficiencies impact revenue and customer service. Watch how Cardinal meticulously plans, manages, and implements transportation solutions to mitigate business and service disruptions.

Continuous Improvement

Some dedicated fleet management companies use efficiency programs to improve their own operation and profitability. What they miss is the opportunity to refine and continually enhance yours. Cardinal’s customer-focused continuous improvement process is all about you and adding value to your bottom line. Learn how Cardinal’s continuous improvement process helped one of our customers save $284,000 per year.

If you would like for Cardinal to develop a customized end-to-end transportation management program for your business, give us a call at 704-789-2071. Our transportation experts will be more than happy to help.

LET’S OPTIMIZE YOUR TRANSPORTATION NETWORK

Cardinal Logistics Named to Food Logistics’ 2019 FL100+ Top Software and Technology Providers

by cardlogadmin | Dec 17, 2019 | Agriculture, Awards, Company News, Food & Beverage, Industry, Uncategorized

Concord, NC — December 17, 2019 — Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global food supply chain, has named Cardinal Logistics to its 2019 FL100+ Top Software and Technology Providers list.

The annual FL100+ Top Software and Technology Providers serves as a resource guide of software and technology providers whose products and services are critical for companies in the global food and beverage supply chain.

“As a leader in transportation, Cardinal understands the intricacies of handling food and beverages throughout the food supply chain. Ensuring the proper environmental conditions to move food safely from farm to shelves requires integrated transportation IT systems,” said Vin McLoughlin, Cardinal Chairman of the Board. “Cardinal’s award-winning technology platforms and handheld devices are flexible and customizable to ensure our customers have the real-time visibility and control they need.”

“Whether you’re using sensors to monitor critical temperatures for perishables or a WMS to manage inventory flows in your warehouse, software and technology are playing a vital role in the food and beverage industry,” remarks John R. Yuva, editor for Food Logistics and its sister publication, Supply & Demand Chain Executive. “The transparency and safety of the digital global food supply chain would not exist without innovations in software and technology. Our FL100+ recipients help drive supply chain compliance and regulatory changes that benefit everyone from the farmer to the food processor to the consumer.”

Companies on this year’s 2019 FL100+ Top Software and Technology Providers list will be profiled in the November/December 2019 issue of Food Logistics, as well as online at www.foodlogistics.com.

About Cardinal Logistics Management Corporation
Headquartered in Concord, North Carolina, Cardinal is a privately held leading third-party logistics provider focused on supplying Dedicated Contract Carriage, Final Mile Delivery, and Transportation Management services to multiple industries across the nation. Cardinal’s logistics and industry experts work directly with clients to optimize their supply chains by developing and implementing customized transportation solutions including specialized equipment and handling, and integrated technology.

About Food Logistics
Food Logistics is published by AC Business Media, a business-to-business media company that provides targeted content and comprehensive, integrated advertising and promotion opportunities for some of the world’s most recognized B2B brands. Its diverse portfolio serves the construction, logistics, supply chain and other industries with print, digital and custom products, events and social media.

Drivers are the backbone of America’s economy

by cardlogadmin | Sep 20, 2019 | Agriculture, Insights, Uncategorized

Truck drivers are the backbone of America and keep our economy running. They are invaluable assets and their job goes far beyond driving trucks. While we sincerely appreciate our drivers all year long, National Truck Driver Appreciation Week allows us to reflect on the men and women who keep Cardinal moving.

Cardinal drivers are chosen with purpose. They demonstrate an intense focus on quality and delivering excellent service to customers every day.

HOW WE DEVELOP AND RETAIN OUTSTANDING DRIVERS

Any business that relies on trucks to transport their products knows the quality of its drivers has a major impact on the company’s success. Without motivated and committed drivers, customer service, safety, and transportation costs all suffer, harming the company’s reputation and profitability. The demand for good drivers continues to exceed supply, and retaining good drivers is becoming more challenging.

Learn Cardinal’s process to find, hire, train, develop, and retain more than 4,000 drivers across the country.