Cardinal Continues to Raise the Bar for Customer Experience in 3PL with Logistics Management Quest for Quality Award
September 24, 2021

Concord, NC – September 2, 2021 – For more than three decades, the “Quest for Quality” Award has been regarded in the transportation and logistics industry as a key measure of customer satisfaction and performance excellence by Logistics Management. This year, Cardinal Logistics ranked second overall for excellence in the Third-Party Logistics category – Value-Add Warehousing & Distribution Solutions.

Cardinal Chairman of the Board, Vin McLoughlin commented, “This award reflects our commitment and dedication to excellence even in the face of a global pandemic. We aim to add value across our customers’ businesses by being a trusted partner dedicated to their success.”

Logistics Management’s (LM) Annual Quest for Quality Awards are the culmination of a six-month research project conducted by Peerless Research Group (PRG). The best of the best among qualified LM readers rate carriers, third-party logistics (3PL) service providers, and now US port operators, are rated strictly on the basis of service quality, making it the only survey of its kind in the market.

“It was impossible to avoid service disruptions over the past year—no matter the mode of transport,” said Michael Levans, group editorial director of Peerless Media, the publisher of LM. “However, this year’s Quest for Quality results show that the logistics sector proved to be extraordinarily effective in spite of these challenges. And shippers and their carrier partners are now using what they learned to lay the groundwork for more resilient, nimble supply chains.”

To read more about the categories and qualifications for Logistics Management Quest for Quality Awards, visit

About the Quest for Quality Awards

To determine the “best of the best,” LM readers—logistics, transportation and supply chain decision makers—rate carriers, third-party logistics (3PL) service providers and U.S. port operators strictly on the basis of service quality. One of the most notable elements about the Quest for Quality Awards is that it calls these shippers to vote in the genre of services in which they are customers; therefore, they vote for the providers that they believe have best delivered on quality service in specific niches.

This year, LM had 4,187 ballots cast from logistics and supply chain decision makers resulting in 142 transportation and logistics services providers that earned Quest for Quality gold.


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