America’s largest cabinet and window manufacturers, and home improvement retailers have used Cardinal’s dedicated contract carriage services for years to lower transportation costs and improve efficiency.
Cardinal cares that your building products are handled properly, delivered on time and that your customers want to continue to do business with you as a result. Our drivers place a great deal of importance on your customers’ satisfaction and strive to insure that all deliveries are executed seamlessly. Cardinal will not settle for average customer service ratings and neither should you.
Cardinal has the resources, experience and expertise to handle building products deliveries. We provide:
- Service levels your customers demand
- Expert handling of bulky, hard-to-handle merchandise and special orders
- Flexibility when you need it
- Extra capacity during peak periods
- Order management
- Elimination of liabilities that come with operating a private fleet
- Real-time visibility through the delivery process
- Delivery point scanning and proof of delivery using Cardinal’s Activity Tracker
- Value-added services including final assembly, installation, product return and dunnage removal
With the best drivers in the business interacting with your customers, and our proprietary technology and reporting providing visibility throughout the delivery, Cardinal goes the extra mile to manage your specialized deliveries.
Home and Jobsite Delivery
Cardinal sets appointments directly with homeowners and contractors for home and jobsite deliveries. Cardinal delivers to homes and jobsites at appointed times using vans, straight trucks, stake beds and flatbeds with Moffet lift delivery. Cardinal’s performance is measured by follow-up customer surveys.
Each year, Cardinal is recognized by customers for On-Time Performance and Customer Satisfaction ratings for home and jobsite delivery services. Cardinal understands the special consideration that must be given to your customers’ locations, availability and other specific white-glove service requirements for home and jobsite deliveries.
When you deliver goods inside people’s homes, you have to be extremely careful. Drivers have to be circumspect about soiling carpets and dinging walls – it’s different from delivering to a distribution center or retail store. It is also vital that communication to the last-mile customer be outstanding.”
Jerry Bowman, president at Cardinal
Distributor, Retailers and Wholesalers Delivery
Cardinal delivers to distributors, retailers and wholesalers. Products are often loaded and unloaded by hand.